Citizens Advice Cheshire West is a member of the national Citizens Advice Network.
They provide information, advice and support to help local people overcome their problems and are able to support on a wide range of issues. Their main advice areas are benefits, debt, housing, relationships and employment.
They are a registered charity and the service they provide is free, impartial and confidential. They are a local organisation, helping people who live in the Cheshire West and Chester area.
They are able to provide advice through phone, email and webchat as well as face to face.
You can access their online resources 24 hours a day
You can contact them by email 24 hours a day
You can speak to an Adviser by calling the Adviceline on 0808 2787806 between 10am until 4pm, Monday to Friday
You can visit any of the Access Points located throughout the district during the times they are available.
You can use webchat and chat with a trained adviser online about general issues from 9am – 5pm, Monday to Friday or specifically about;
- Applying for Universal Credit from 8am to 6pm, Monday to Friday
- Debt from 8am – 7pm, Monday to Friday
- Issues with your gas and electricity from 9am – 5pm, Monday to Friday
- Any consumer issues, from 9am – 5pm, Monday to Friday