Flooding Emergency Action Advice
from Cheshire West and Chester Council
If there is a risk to life and you require evacuation, please dial 999.
For other flooding emergencies, you should call Cheshire West and Chester Council on 0300 123 7036 to report any issues that present an immediate danger or could impact on a residential property or business.
In the event of serious flooding, they work closely with the emergency services. They help where they can, in particular where people are vulnerable. They have a network of local people and organisations they can call on to help when there’s a flood.
To report a flooding incident to CW&C Council, follow link.
Sandbags
Residents and businesses at risk of flooding are advised to take proactive steps to protect their property. This could include installing your own flood protection measures or retaining a stock of sand/sandbags.
In emergencies, Cheshire West and Chester Council are able to provide a limited number of sandbags to properties in immediate danger. During severe weather the demand for this will be high and they highly recommend that residents make their own arrangements in advance if possible. Sandbags and sand can be purchased from most good builders’ merchants and large DIY stores.
Please note: any sandbags issued will not be collected by Cheshire West and Chester Council afterwards. If they have come into contact with flood water they may be contaminated by sewage.
To request sandbags, please contact CWCC on 0300 123 7036 – option 2.